Premium property management in Nairobi.

By Kenyan law, yes. If you don't already have one, we handle the registration for you end-to-end. Send us a scanned passport and proof of ownership and your KRA PIN is live in roughly a week, with no visit to Kenya required. The reason we insist on this isn't paperwork. It's to protect your title from any future KRA action on undeclared income.

Kenya charges a 7.5% MRI (Monthly Rental Income) tax on gross rent for residential landlords (reduced from 10% under the Finance Act 2023). We calculate it, withhold it from each month's collection, and remit it to KRA by the 20th on your behalf. The tax line appears on your monthly statement with the KRA receipt reference.

All paid from your collected rent, all handled by us. Recurring charges like service charge to your apartment committee, annual land rates to Nairobi City County and any SRA (Special Rating Area) levies such as Karen or Westlands are set up once at onboarding and run on auto-pilot after that, so you're not approving the same bill every month. Anything new, one-off or above USD 250 comes to you in writing first. Every payment lands on your monthly statement with the receipt attached.

No. When we operate your short-stay, the licensing sits with us, not with you. Goldstay holds the Nairobi City County single business permit, the Tourism Regulatory Authority registration and any NEMA clearance required for the building. You hold ownership; we hold every operating permit the property needs. Nothing for you to file, renew or worry about.

For long-term management we charge 10% of rent collected. For Airbnb and short-stay we charge 20% of revenue. Tenant finding only is a one-time fee equivalent to one month's rent. No hidden charges, no surprise deductions.

We collect rent in Nairobi in KES, convert at a transparent wholesale FX rate, and wire USD to your bank account in Europe, the UK, USA, UAE or Canada. You receive a statement every month showing every shilling collected and every cent remitted.

In Nairobi we collect in Kenyan shillings (KES) and remit in US dollars by default. We can also remit in EUR, GBP or AED on request. FX is done at wholesale interbank rate with the spread disclosed on every statement.

No. Everything from the first call to contract signing happens remotely. Documents are signed electronically and witnessed under Kenyan law where required. Your first visit to the property can be long after you've started earning.

Every applicant goes through ID verification, employer confirmation, income verification, referee checks and a face-to-face interview. For corporate tenants we verify the entity and signatory. We only present shortlisted tenants to you for final approval, and nothing is signed without you.

We chase on day one, not day thirty. Our lease agreements are enforceable and we have Kenyan legal partners in Nairobi who can serve notice and begin eviction proceedings within the statutory window. You'll know within 48 hours of the first missed payment.

Your property is yours. Your tenant relationship is yours. Your bank details stay on your own accounts. If we ever wound down, every landlord would receive a full onboarding pack within 14 days: tenant contact, lease, statements, vendor list, keys. No lock-in is built into our operating model.

Yes. We run full short-stay operations including listing creation, dynamic pricing, guest communication, cleaning and maintenance. We pay only the portion of our fee that corresponds to revenue actually collected. We do not guarantee a specific revenue number, we guarantee the execution.

Yes. Our Property Sourcing service is built for diaspora buyers who want to buy in Nairobi remotely without getting burned. We search to your brief, run in-person inspections, negotiate the price, verify the title with our Kenyan property lawyers, and hand you a turnkey asset at completion. The service is free for you as the buyer.

You do. It's your asset, after all. But the job is entirely ours. We source quotes, supervise the work, pay vendors directly from your collected rent, and send you the receipts. Anything under USD 50 is handled without disturbing you. Anything between USD 50 and USD 250 appears on your statement with a photo receipt. Anything above USD 250 is pre-approved with you in writing before we spend a shilling.

Three things: we live in Nairobi full time, our entire operating model is built around diaspora reporting and USD remittance, and we take zero commissions from contractors or listing platforms. If your current Nairobi agent offers all three of those and you're happy, we'd genuinely tell you to stay.