Unreliable Agents
Local agents who stop communicating after the first month and go silent when it matters most.
Kenya · Nairobi
Premium property management in Nairobi.
Typical 2BR in Kilimani or Westlands nets USD 1,400 to 1,900 a month, wired to your account on the 5th.
Nairobi's highest-rated property manager5.0 from 17 Google reviews
9
Neighbourhoods
USD
Remittance
24/7
Support
Where we operate
We focus on the Nairobi neighbourhoods with the strongest diaspora tenant demand.
Our tenant base includes UN, diplomats, corporates, international NGOs and expats. We know what they expect, what they pay, and how to keep them.
Own property elsewhere in Kenya?Ask us anyway →
By the neighbourhood
What 2-bedroom rent actually looks like in Nairobi, today.
Indicative monthly rent for a recently let, well-finished 2-bedroom apartment, in USD. These are the bands we'd expect to price a property into; the actual number depends on finishings, floor, view and season. Updated quarterly from our managed portfolio and comparable market listings.
Neighbourhood
2BR USD / month
Typical tenant
Westlands
$1,400to$2,000
Corporate, UN, NGO
Kilimani
$1,300to$1,800
Young professionals, expats
Kileleshwa
$1,400to$1,900
Families, diplomats
Riverside
$1,500to$2,100
Diplomats, NGO staff, corporate executives
Gigiri
$1,700to$2,400
UN staff, diplomats, international NGOs
Lavington
$1,500to$2,200
Diplomats, corporate executives
Parklands
$1,000to$1,500
Mixed corporate, mid-tier expat
Brookside
$1,700to$2,500
Premium families, embassies
Rosslyn
$1,600to$2,300
UN, diplomats, international school families
Karen
$1,500to$2,000
Expat families, diplomats, school faculty
Runda
$1,800to$2,500
Corporate executives, embassies
Ranges are indicative and not guaranteed returns. For a specific estimate against your property, use the yield calculator or message us.
The problem we solve
Managing property from abroad is a second job you never signed up for.
Every diaspora landlord knows the cycle. We built Goldstay to end it.
Late Rent Payments
Chasing tenants from six thousand miles away is exhausting, awkward and rarely effective.
Maintenance Surprises
Finding out about a burst pipe or damaged floor six months after the fact, with no invoices to show.
Currency Friction
Collecting rent in KES and wrestling with conversion, wire fees and timing every single month.
Services
From finding the property to wiring you the rent.
Three services covering the full diaspora landlord lifecycle. Buy well, rent smart, collect in USD.
Property Sourcing
Free
for buyers
For diaspora landlords buying remotely. We find the right property, run the inspections, negotiate the price, verify the title and hand you a turnkey asset ready to rent.
- On-the-ground property search to your investment brief
- Remote video walk-through and in-person inspection
- Price negotiation on your behalf
- Legal and title verification with our property lawyers
- Due diligence on the developer, building and service charge history
- Full handover pack at completion: keys, documents, inventory, utilities
- Seamless transition into Goldstay long-term or short-stay management
Long-Term Management
10%
of collected rent
End-to-end management for landlords who want stable, long-term tenants in Nairobi.
- Tenant sourcing and rigorous vetting
- Lease agreement drafting
- Rent collection and USD remittance to your foreign account
- Routine and emergency maintenance coordination
- Monthly financial statements
- 24/7 landlord WhatsApp support
Airbnb Management & Short-Stay
20%
of revenue
Full Airbnb operations for landlords who want maximum yield without lifting a finger.
- Professional photography and listing creation
- Dynamic pricing optimisation
- Guest communication and screening
- Turnover cleaning coordination
- Maintenance management
- Monthly revenue statements and USD remittance
Managing the property yourself and only need a tenant? We also do tenant finding on its own.
Not sure which of these fits your situation? Message us and we'll advise.
Compared honestly
Self-manage, local agent, or Goldstay?
An honest look at how the three options stack up against each other for a diaspora landlord with property in Nairobi.
Lives in Nairobi, visits your property in person
Self-manage
You're abroad
Local agent
Sometimes
Goldstay
Paid to you in USD, wired to your overseas account
Self-manage
Manual FX
Local agent
KES only
Goldstay
Responds to tenants within 48 hours, 24/7 for emergencies
Self-manage
Local agent
Office hours
Goldstay
Monthly statement with receipts for every expense
Self-manage
If you ask
Local agent
Goldstay
Runs long-term and short-stay under the same roof
Self-manage
Local agent
Goldstay
Vetted tenants with employment and reference checks
Self-manage
DIY
Local agent
Inconsistent
Goldstay
Transparent fee with no kickbacks or surprise deductions
Self-manage
Local agent
Opaque
Goldstay
Your time spent every month
Self-manage
10 to 20 hrs
Local agent
5 to 10 hrs
Goldstay
Under 30 min
A fair comparison: some landlords are genuinely better off self-managing or with a trusted local agent. If that's you, we'll tell you.
New
Know your property's real yield.
Two minutes. No sign-up. Based on what our managed portfolio actually earns in Nairobi. Get a working estimate now, a specific one within 48 hours.
Sample output
$1,850/ month net
≈ $22,200 annual net, paid in USD
ModeShort-stay
CityNairobi
Bedrooms2
TierPremium
Occupancy72%
Why Goldstay
Built for diaspora landlords. Operated on the ground.
We combine local presence with international financial infrastructure. Nothing falls through the cracks.
Based On The Ground
We are physically present in Nairobi. Not remote agents who've never seen your property.
USD Remittances
Rent collected locally and wired to your foreign bank every month in US dollars. No conversion headaches.
Full Transparency
Monthly statements showing every shilling collected and every expense incurred. Access your dashboard anytime.
Diaspora Specialists
We were built specifically for landlords living abroad. We understand your situation because we've lived it.
What we guarantee
Promises, in writing. Enforceable.
Everything below is written into our standard management agreement. If a clause matters to you and isn't there, we'll add it before you sign.
48-hour response, or you stop paying us
Every tenant issue, landlord question or maintenance request gets an acknowledgement within 48 hours. If we miss that window on any request, we waive our management fee for that property for the month.
Written into every management contract
Paid on the 5th, in USD, without chasing
Your rental net payout clears to your overseas account on the 5th of every month. If a bank holiday pushes the wire, we cover the delay charges. No reminders, no calls, no excuses.
Applies from your first full rental month
Full cost transparency
Every expense over USD 50 arrives in your statement with a photo receipt and a vendor reference. Every expense above USD 250 is pre-approved by you in writing before we spend.
No exceptions, no surprise deductions
Tenant-vetting insurance
Every long-term tenant is employment-verified, referenced and ID-checked. If a tenant we placed defaults in their first six months, we replace them and absorb the placement cost ourselves.
Applies to long-term management clients
No kickbacks. Ever.
We don't take commissions from contractors, cleaners or listing platforms. Our fee comes from you, and that is the only money we make. You see every invoice we pay.
Codified in our operating principles
Cancel anytime, keep everything
30 days' notice, that's it. No claw-back, no exit fee, no hostage-taking of deposits or tenant relationships. We'll hand you a full onboarding pack for whoever takes over.
Your property, your call, always
Transparency by default
You see every number. Every month.
A clean statement, wired to your bank in USD on the 5th. No chasing. No translations. No surprises.
- Line-by-line breakdown
Gross revenue, platform fees, cleaning, maintenance, our fee and net payout. In that order.
- Receipts attached
Every cost over $50 comes with a photo receipt and vendor reference.
- Bank wire, not promises
Paid on the 5th, every month. If we're a day late, you hear about it from us first.
Statement · April 2026
Property
Westlands 2-bed · Short-stay
Nairobi · Unit GS-0142
Occupancy
78%
Gross rental income$2,450.00
Platform fees- $343.00
Cleaning (3 turnovers)- $195.00
Minor maintenance- $60.00
Goldstay management fee (20%)- $490.00
Net to landlord
Wired 05 May 2026 · USD
$1,362.00
Illustrative statement preview
Live client dashboard
Open the app at 2 a.m. in Dubai. See exactly where you stand.
Every collection, every payout, every active lease. Live, not monthly. The same dashboard your statement is generated from — so the numbers can't disagree.
- Net month-on-month, per currency, charted from real transactions.
- 30-day vs. prior-30 comparison for the KPI that clients actually ask about.
- Per-property occupancy and active-lease state, so you spot a vacancy the day it opens.
- Every rent collection, expense, and payout — searchable, exportable, with the receipt one click away.
goldstay.com/client
Sample dataWelcome back, Asha
Your portfolio, at a glance
April rent collected
KES 1,420,000
≈ $11,000
vs. March
+8.2%
net of fees
Occupancy
92%
11 of 12 units
Next payout
May 5
USD wire
Net per month · KESlast 12
May '25Apr '26
Recent activity
- Rent collected · Westlands · 4-bedApr 28 · M-PESA+ KES 1,420,000
- USD wire to HSBC LondonApr 5 · Reference GS-04-118- $9,820
- Quarterly service charge · PinetreeApr 3 · Receipt attached- $740
Open the live dashboard
The actual job
What we do with your property, every month.
Not advice, and not a listing site. Goldstay is the managing agent on the ground in Nairobi: we hold the keys, we deal with the tenant, and we are the ones the plumber calls back.
We find and vet the tenant
We market the unit, run the viewings, and reference every applicant — employment, previous landlord, identity. You approve who moves in.
We collect the rent
Rent is paid to us in KES by bank transfer or mobile money. We reconcile it daily and chase the day it is late, so you are never the one sending the reminder.
We pursue arrears
A missed payment gets a call, then a formal notice, then legal escalation with our advocates. Documented at every step, in case it ever reaches a tribunal.
We inspect the property
Routine inspections with dated photographs, so you can see the condition of a home you may not have stood in for years. Issues are flagged before they become invoices.
We handle maintenance and cleaning
We instruct and supervise the plumber, the electrician and the cleaners, check the work, and settle the invoice from the rent — with the receipt on your statement.
We account for every shilling
One statement a month: rent in, costs out, the FX rate we used, and the USD figure wired to you. Plus an annual summary for your tax return.
Local currency, international comfort
We collect rent locally in KES. You get paid in USD.
Transparent wholesale FX. Wholesale wire fees absorbed into our management fee. You never touch the local banking system.
01
Rent paid in KES
Tenants pay by local bank transfer or mobile money. We reconcile daily.
02
Converted at wholesale FX
No margin hidden in the rate. You see the rate on your monthly statement.
03
USD wired to your account
Monthly transfers to your Europe, UK, US, UAE or Canada account.
How it works
Three steps. Zero admin on your side.
01
Contact Us
Message us on WhatsApp or fill in the form. We'll call you within 2 hours during business hours.
02
We Assess Your Property
Virtual or in-person assessment. We advise on pricing, furnishing and the optimal rental strategy.
03
We Handle Everything
Tenant sourcing, management, maintenance and monthly USD remittances. You do nothing.
Kenya specifics
Tax, licensing and the bits of Kenya law you need to know.
Do I need a KRA PIN to rent out my property in Kenya?
By Kenyan law, yes. If you don't already have one, we handle the registration for you end-to-end. Send us a scanned passport and proof of ownership and your KRA PIN is live in roughly a week, with no visit to Kenya required. The reason we insist on this isn't paperwork. It's to protect your title from any future KRA action on undeclared income.
Who handles the 7.5% monthly residential rental income tax?
Kenya charges a 7.5% MRI (Monthly Rental Income) tax on gross rent for residential landlords (reduced from 10% under the Finance Act 2023). We calculate it, withhold it from each month's collection, and remit it to KRA by the 20th on your behalf. The tax line appears on your monthly statement with the KRA receipt reference.
What about land rates, service charge and SRA levies?
All paid from your collected rent, all handled by us. Recurring charges like service charge to your apartment committee, annual land rates to Nairobi City County and any SRA (Special Rating Area) levies such as Karen or Westlands are set up once at onboarding and run on auto-pilot after that, so you're not approving the same bill every month. Anything new, one-off or above USD 250 comes to you in writing first. Every payment lands on your monthly statement with the receipt attached.
Do I need NEMA or county licences to run my property as an Airbnb?
No. When we operate your short-stay, the licensing sits with us, not with you. Goldstay holds the Nairobi City County single business permit, the Tourism Regulatory Authority registration and any NEMA clearance required for the building. You hold ownership; we hold every operating permit the property needs. Nothing for you to file, renew or worry about.
FAQ
Straightforward answers for Nairobi landlords.
How do I choose a property management company in Nairobi?
Ask four questions and the field narrows fast. What is the fee, and what gets added to it later? Will you send an itemised monthly statement with receipts, or a figure on WhatsApp? Do you take commission from contractors or listing platforms, because that decides whether a repair quote is in your interest or theirs? And what does leaving cost, since a company confident in the service does not need an exit fee to keep you. Any property management company in Nairobi should answer all four in writing before you sign. Ours are answered on our pricing page.
How do you remit rent to my foreign account?
We collect rent in Nairobi in KES, convert at a transparent wholesale FX rate, and wire USD to your bank account in Europe, the UK, USA, UAE or Canada. You receive a statement every month showing every shilling collected and every cent remitted.
What currency do you collect and remit in?
In Nairobi we collect in Kenyan shillings (KES) and remit in US dollars by default. We can also remit in EUR, GBP or AED on request. FX is done at wholesale interbank rate with the spread disclosed on every statement.
Do I need to be in Kenya to sign you on?
No. Everything from the first call to contract signing happens remotely. Documents are signed electronically and witnessed under Kenyan law where required. Your first visit to the property can be long after you've started earning.
Do I need to be in Kenya or Ghana to sign you on?
No. Everything from the first call to contract signing happens remotely. Documents are signed electronically and witnessed under Kenyan or Ghanaian law where required. Your first visit to the property can be long after you've started earning.
What happens if a tenant doesn't pay?
We chase on day one, not day thirty. Our lease agreements are enforceable and we have Kenyan legal partners in Nairobi who can serve notice and begin eviction proceedings within the statutory window. You'll know within 48 hours of the first missed payment.
What happens if a tenant doesn't pay?
We chase on day one, not day thirty. Our lease agreements are enforceable and we have legal partners in Nairobi who can serve notice and begin eviction proceedings within the statutory window. You'll know within 48 hours of the first missed payment.
What happens to my property if Goldstay closes?
Your property is yours. Your tenant relationship is yours. Your bank details stay on your own accounts. If we ever wound down, every landlord would receive a full onboarding pack within 14 days: tenant contact, lease, statements, vendor list, keys. No lock-in is built into our operating model.
Can Goldstay help me buy a property in Nairobi?
Yes. Our Property Sourcing service is built for diaspora buyers who want to buy in Nairobi remotely without getting burned. We search to your brief, run in-person inspections, negotiate the price, verify the title with our Kenyan property lawyers, and hand you a turnkey asset at completion. The service is free for you as the buyer.
Who pays for repairs and maintenance?
You do. It's your asset, after all. But the job is entirely ours. We source quotes, supervise the work, pay vendors directly from your collected rent, and send you the receipts. Anything under USD 50 is handled without disturbing you. Anything between USD 50 and USD 250 appears on your statement with a photo receipt. Anything above USD 250 is pre-approved with you in writing before we spend a shilling.
How is Goldstay different from my current Nairobi agent?
Three things: we live in Nairobi full time, our entire operating model is built around diaspora reporting and USD remittance, and we take zero commissions from contractors or listing platforms. If your current Nairobi agent offers all three of those and you're happy, we'd genuinely tell you to stay.
Get started
Ready to stop worrying about your property?
Join diaspora landlords across Europe, the UAE and North America who trust Goldstay.
Prefer to call? +254 702 471 993