Airbnb management in Nairobi, without lifting a finger.

Yes, and it is the right word for the work: the calendar, pricing, guest messaging, check-ins, cleaning turnovers and maintenance, run on your behalf. If you are already hosting the unit, that is exactly the arrangement — you add us as a co-host and your reviews, Superhost status and ranking stay on your account. If there is no listing yet we usually build it on ours, which is named as such in the agreement and gets a new unit visible faster than a brand-new account can. The fee is the same 20% of revenue either way.

In Nairobi they are two names for the same job and owners use them interchangeably. An Airbnb agent, a short-stay agent, a co-host and an Airbnb management company all describe someone who runs a furnished unit on your behalf: the listing, the nightly pricing, guest screening and messaging, check-ins, turnover cleaning and the money. The label tells you nothing useful. What separates firms is whether the listing stays on your account or moves to theirs, whether the fee is charged on revenue collected or on something more flattering, and whether you get an itemised monthly statement or a figure in a message. We co-host on your account if you are already hosting and build on ours if you are not, the fee is 20% of revenue collected, and the statement is itemised.

They are the same operation under different names, and yes. Whether it is marketed as a serviced apartment, a holiday home, a furnished short let or an Airbnb, the work is a furnished unit let by the night or the week, and it is run the same way. What changes is the channel mix: some units earn better on direct and corporate bookings than on Airbnb, and we list wherever the demand for that address actually is.

20% of revenue collected. There is no onboarding fee, listing fee or exit fee. The only setup cost is professional photography where we judge it necessary, at USD 100 for a studio or one-bed and USD 150 for two bedrooms or more.

In the Nairobi neighbourhoods we operate in, short-letting typically grosses 40 to 70% more than a long lease, and it costs considerably more to run once furnishing, cleaning, consumables, utilities and higher wear are counted. The neighbourhood pages set out the nightly rates and realistic occupancy area by area so you can compare gross against gross.

We plan on 55% to 75% across a full year depending on the neighbourhood, not the headline numbers quoted elsewhere. Westlands and Parklands run highest because their demand is corporate and medical and holds midweek; the quieter suburbs run lower but with much longer stays.

Not always, and it is the first thing to establish rather than the last. A growing number of Nairobi buildings restrict or ban short lets in their house rules, and some cap how many units may operate one. We confirm the building's position before listing, and if it does not permit short-letting we will tell you and put the unit on a long lease instead.

We do. Guest screening, every message, arrival and security registration, turnover cleaning to a written checklist, linen, consumables, the prepaid electricity meter and any maintenance that arises. You are not on the guest thread and you are not called at night.

Monthly, in USD, to your foreign account, with a statement itemising revenue by booking and every deduction against it. Our fee, platform fees and operating costs are shown separately rather than netted off invisibly.

Guests are screened before arrival, security deposits and the platform guarantee programmes apply, and we document the unit's condition between stays. Where damage does occur we pursue it through the platform and keep you informed in writing.

No. Thirty days' written notice ends the agreement, with no exit fee and nothing to pay on the way out. Where we co-host on your own account, the listing and its review history are yours and simply stay put. Where we built the listing on ours, the account stays with us — which is why the agreement names it before you sign rather than leaving it to be found out at the end.

Yes, and it is now most of our short-let book. The model is variously called rent-to-rent, rental arbitrage or Airbnb arbitrage, and it is entirely legitimate provided the owner has given written permission to sublet and to appoint us. We ask to see that permission and will not take a unit on without it, because we would be the visible party in any dispute and half of what we do is act for landlords. We can also help you obtain it, since we already manage long-term property for owners in the same buildings. See our page on management for operators for the detail.