Goldstay
About Goldstay · Nairobi

Built so you can forget about your property.

Goldstay exists because owning property abroad should feel as simple as owning a fund share. One team picks up the phone. One statement lands on the 5th. One person shows up when the boiler breaks. That is the whole product.

Our thesis

The most expensive asset most diaspora families own is the one they cannot see.

We are a diaspora family ourselves. We know what it feels like to own an apartment on the other side of the world and have no idea whether the tenant paid, whether the boiler was fixed, or whether the service charge was actually paid into the building association.

That is the gap Goldstay was built to close. Not a listing site. Not a software platform. A real, small, senior team on the ground that treats your property the way we wish someone had treated ours.

In Nairobi that means Lavington, Kilimani, Westlands, Karen, Runda and Muthaiga.

How we work

Boring in the best ways.

We are not the cheapest manager in Nairobi. We do not try to be. We try to be the one you can stop worrying about.

Owner-first accounting

Every statement lands on the 5th of the month. Rent collected in local currency, remitted in USD. No surprise deductions, no padded line items, ever.

One team, no middlemen

No outsourced call centres. No junior agent chain. When you WhatsApp Goldstay, you reach someone who knows the name of your tenant and the address of your property.

Real humans, real phones

We publish direct numbers, not ticket queues. Tenants have one WhatsApp. Landlords have another. Both are monitored by real operators, not bots.

Built for absentee ownership

Remote video walk-throughs. Photographed handovers. Signed-off maintenance. Everything recorded, nothing on your word vs. theirs.

The team

Small team. Same team that picks up when you call.

No outsourced call centres. No agency middlemen. The people whose names are on this page are the people who answer the phone.

Poonam Arora, General Manager for Goldstay in Nairobi
General Manager, Nairobi

Poonam Arora

Poonam leads Goldstay's on-the-ground operations in Nairobi. Every property we manage in Kenya is run day-to-day by her team, from tenant handovers to plumbing emergencies to the monthly reconciliation before the 5th.

She joined Goldstay after more than a decade in senior customer operations at Wananchi Group (Zuku, one of Kenya's largest ISPs) and a general manager role running sales, marketing and delivery at a Nairobi real-estate firm. She works in English, Kiswahili, Hindi and Gujarati, which means our Asian-Kenyan landlords do not have to switch languages to talk to the person managing their property.

  • GM background in Nairobi real estate
  • English · Kiswahili · Hindi · Gujarati
  • Based in Parklands, Nairobi
Parent company

Goldstay is a TADCO company.

Goldstay operates under the TADCO group, a family-owned holding company with interests across real estate, manufacturing and consumer brands. Landlord funds are held in segregated client accounts, never co-mingled with operating capital.

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